Roostake Casino Terms & Conditions

1. Accepting these Terms

These Terms & Conditions form a legal agreement between you and Roostake Casino in relation to your use of the website, account, games, services and any related features. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these Terms. If you do not agree with any part of them, you must not use the website or its services.

These Terms should be read together with any page or rule that applies to a particular service. This may include game rules, promotion terms, payment information, privacy information, responsible gambling guidance and other notices displayed on the website. If a specific promotion or game has additional conditions, those conditions apply to that promotion or game as well as these general Terms.

You are responsible for checking this page from time to time. Roostake Casino may update these Terms where necessary, including to reflect changes to services, technology, legal requirements or operating procedures. The updated version will apply from the date it is published, unless a different date is stated. If you continue to use the website after an update, this will generally mean that you accept the revised Terms.

Eligibility and lawful use

You may use Roostake Casino only if you are legally permitted to participate in online gambling in the place where you are located. You must meet the minimum legal gambling age that applies to you and must not access the website from a location where the services are prohibited. It is your responsibility to understand and comply with the laws that apply to you.

You must not use the website for an unlawful purpose, to conceal the source of funds, to facilitate fraud, or to assist another person in accessing services that they are not allowed to use. Roostake Casino may restrict or refuse access where it reasonably considers that a user may be breaching these Terms or applicable law.

2. Accounts and user responsibilities

Some services may require you to create a personal account. When registering, you must provide information that is accurate, current and complete. You must update your information if it changes. Information may be checked for identity, age, location, security, fraud prevention and compliance purposes.

Your account is personal to you. You must keep your username, password and other login details confidential and take reasonable steps to prevent another person from using them. You must notify Roostake Casino through the available support process if you believe that your account has been accessed without permission, your details have been compromised or unusual activity has occurred.

You must not create or use an account on behalf of another person, allow another person to use your account, transfer your account to somebody else or maintain more than one account where this is not permitted by the applicable rules. You must also not use automated software, bots, scraping tools or other technology intended to interfere with the website or gain an unfair advantage.

Roostake Casino may ask you to provide documents or information to verify your identity, age, address, payment method or source of funds. You must provide information that is genuine and readable within the requested timeframe. If verification cannot be completed, access to some services may be restricted and transactions may be delayed, declined or reviewed.

Suspension and closure

An account may be suspended, restricted or closed where there is a suspected breach of these Terms, a security concern, suspected fraudulent or unlawful activity, a failed verification process, a responsible gambling concern or another legitimate operational reason. Any action will be taken in accordance with applicable requirements.

You may request the closure of your account at any time. Account closure does not remove obligations that arose before closure. Any remaining balance or pending transaction may be subject to verification, applicable rules and lawful deductions. You must not attempt to open a new account to avoid a restriction, exclusion or account closure.

3. Deposits, withdrawals and gambling activity

You may use only payment methods that are available on the website and that are held in your own name or that you are otherwise authorised to use. You must not use a payment method belonging to another person without permission. Roostake Casino may carry out checks on payment methods and may reject, reverse or hold a transaction where additional information is required.

You are responsible for ensuring that the information entered for a deposit or withdrawal is correct. You should review transaction details before confirming them. Processing may depend on the payment provider, verification requirements, security checks, technical conditions and other factors outside the direct control of the website.

You should gamble only with funds that you can afford to lose. Deposited funds must not be treated as an investment or as a way to make regular income. Gambling outcomes are uncertain, and previous results do not guarantee future results. You remain responsible for all activity completed through your account unless you have promptly reported unauthorised access.

Games and bets may be subject to the rules displayed for the relevant product. You should check those rules before participating, including information about how outcomes are determined, when a bet is accepted and how a result is settled. A transaction or wager may be cancelled, corrected or reviewed where there is a technical error, obvious error, system malfunction, duplicate processing or another valid reason.

Where funds are credited to your account by mistake, you must not use those funds and should report the error promptly. Roostake Casino may correct the balance and recover funds that were wrongly credited. The website may also take reasonable steps to investigate irregular play, payment disputes or activity that appears inconsistent with these Terms.

Taxes and personal records

You are responsible for keeping records of your account activity and for understanding any tax, reporting or other personal obligations that may apply to you. Roostake Casino does not provide personal financial or tax advice. You should obtain independent advice if you are unsure about your responsibilities.

4. Promotions, content and responsible gambling

Promotions, rewards, tournaments and other offers may be available from time to time. Each offer may have its own eligibility requirements, expiry information, qualifying activity, wagering conditions, contribution rules and other restrictions. You should read the specific promotional terms before accepting or using an offer.

Unless the relevant offer states otherwise, promotions may be limited to one per person, household, device, payment method or location. Roostake Casino may withdraw, change or cancel an offer where there is an error, misuse, suspected abuse, technical issue or other reasonable justification. A promotion must not be used in a way that attempts to circumvent its published conditions.

Responsible gambling

Gambling should be an entertainment activity, not a solution to financial problems. Set a budget before you play, keep track of the time and money you spend, and avoid gambling when you are upset, tired, affected by alcohol or trying to recover losses. Never borrow money or use essential household funds to gamble.

• Set personal deposit, spending or time limits where those tools are available.
• Take regular breaks and do not chase losses.
• Do not gamble if it is causing stress, arguments, financial difficulty or problems at work or home.
• Use account closure or self-exclusion options if you need a break from gambling.
• Seek independent support if gambling no longer feels enjoyable or controlled.

Requests for account restrictions, time-outs or self-exclusion should be made through the responsible gambling or support options available on the website. A restriction may apply according to the relevant process and may not immediately affect activity already in progress. You must not try to avoid a restriction by opening another account.

Website content and intellectual property

The website, including its text, design, graphics, logos, software and other content, is protected by intellectual property and other applicable rights. You may use the website for personal, lawful purposes only. You must not copy, modify, reproduce, publish, distribute, sell, reverse engineer or commercially exploit any part of it without appropriate permission.

5. Privacy, availability and general legal terms

Personal information is handled in accordance with the Roostake Casino Privacy Policy and applicable privacy requirements. By using the website, you acknowledge that information may be collected and used for account administration, service delivery, security, verification, responsible gambling, fraud prevention, legal compliance and other purposes explained in that policy.

Roostake Casino aims to provide a reliable service but does not guarantee that the website, games or related features will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, upgrades, telecommunications problems, third-party services, equipment failure or events outside reasonable control.

You must use your own suitable device, software and internet connection to access the website. You are responsible for keeping your device secure, installing appropriate updates and protecting your account details. Roostake Casino is not responsible for problems caused by your equipment, connection, third-party software or failure to follow reasonable security practices.

To the extent permitted by law, Roostake Casino is not responsible for indirect loss, loss of opportunity, loss of data or other consequences arising from your use of the website. Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

If part of these Terms is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These Terms are intended to operate consistently with the laws and requirements that apply to the services and to you. Any dispute should first be raised through the support or complaints process made available on the website. You should provide enough information for the matter to be reviewed, including relevant account and transaction details, while avoiding the disclosure of your password.

For questions about these Terms, your account, transactions, promotions or responsible gambling options, use the current support channels shown on the Roostake Casino website. Do not send passwords or unnecessary sensitive information when making an enquiry.